Privacy Policy

Protecting your privacy is important to us. This privacy statement explains how we collect, store and use the information you provide.

Please read this privacy statement carefully, as once you use the website of you will be deemed to have read and accepted this statement.

What personal information is collected via the website?

We will only collect personal information about you, given by you, when you complete a contact form requesting us to contact you. The personal information collected includes: your name, telephone number, home address and email address.  Please note that for your protection, telephone calls may be recorded and monitored.


When using this web site, some information may be collected automatically using ‘cookies’. These are small text files, which facilitate the processing of your data and enable us to analyse how the site is being used.

Two types of cookies are used:

  • Temporary cookies which form part of the security process while you are using the web site;

  • Permanent cookies which identify the link you used to find our web site, check your browser so that we can make sure that our web site and services work well with your computer and to help us monitor traffic on our web site.


We do not pass on, or sell cookies to any other companies. Further information on the use of cookies can be found at:

What happens to the information provided/collected?

We may use the information you provide to contact you for product administration and for customer research. The information you provide through this website may be used by Carter Halliwell Limited to provide you with information by email and mobile telephone, about their and other companies’ products and services that may be of interest to you. Where we use your personal information to tell you about other products and services we will give you the opportunity to inform us that you do not wish your details to be used in this way. Carter Halliwell Limited would like to pass your details on to other carefully selected companies so that they can send you information, including by email and mobile telephone, about their products and services. We may also disclose information to the extent that is required by law, court order, as requested by other government law enforcement authority, or to enforce legal rights. Except as described above we will not pass your personal information to third parties without your consent.

Safeguarding your personally identifiable information

We will only collect personally identifiable information to the extent deemed reasonably necessary to serve our legitimate business purposes, and we will maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided.

Review, correction and deletion of information from our files

If for any reason you are concerned that the personal information maintained by us is not correct, or should you wish to have your personal information removed from our records, please contact us by email at and we will be happy to review, update or remove information.